MMIC

  • Remaining Flexible

    Remaining Flexible

    We often have a picture in our mind of the “ideal” or “perfect” MI conversation, which…

  • Trusting Reflections

    Trusting Reflections

    Often times when we provide a reflection, we’re uncertain how it will land and if the…

  • Staying Curious

    Staying Curious

    One of the most common responses to someone providing us with information is to assume we…

  • Listening for Language

    Listening for Language

    Sustain Talk (Present) – Language that includes reasons to stay the same or why change is…

  • Following vs. Guiding vs. Directing

    Following vs. Guiding vs. Directing

    Following – Allowing the client/customer to take the lead on where the conversation goes and what’s…